Author: Michael Louie

Succession and documentation – my weekly perspective

Documentation.  What do I mean by this? This is the collective knowledge all about your business: trade secrets, special supplier or customer relationships, secret recipes; all the things that are integral to why your business is successful. Your operational secrets, truly define your competitive advantage. This is not a document to be shared with everyone.  […]

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Blurred lines – your ever changing roles in the business, my weekly perspective

Looking at your business from different perspectives can lead you to innovative thought and possibly a stronger business. You probably are aware of your three distinct roles in the business: 1. leader-employee, 2. family member, and 3. owner. In your daily interactions with your stakeholders, do you acknowledge and recognize that your decisions and goals […]

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Communicate with confidentiality – my weekly perspective

Communication within families can be charged with emotion well beyond the words that are shared.  Having said that, fruitful and effective communication is essential to create an environment for your succession plan to proceed and succeed. In discussions with others, we are often told things that should not be shared. Confidentiality.  It is a challenge […]

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